HomeOwners Frequently Asked Questions
How do I become a Booe Realty homeowner?
Once you have received your comprehensive rental management package, fill in the blanks on our contract, complete the property profile information sheet, complete the ACH direct deposit form (if desired), complete the calendar for any “Owner Block” dates that are known. Return this package along with keys and you will become the newest addition to our rental program.
What services do you offer and how much do they cost?
Booe Realty charges a management fee. You have hired us to manage your property. We will not nickel and dime you for incidental charges. Where there is a part needed, such as a light bulb, air filter, etc., you will receive a minimal charge for that part. You will NOT be charged a “service fee”. In the event an outside Booe Realty vendor is need, such as an A/C repair man, you will see this charge on your statement. No “fees” will be added on top of this bill. In the event, a repair is need over the $150 amount, you will be called for approval.
Who pays for the Credit Card processing fees?
Booe Realty absorbs this cost
Who pays the cleaning and linen fees?
The Booe Realty guest will pay these charges. In the event the Homeowner desires us to clean their property after their own personal use, normal cleaning fees will apply depending of the size of the property.
Do you have any maintenance/service contracts?
When is an inventory taken of my property?
Before the first rental is placed in your property, an extensive rental inventory sheet is completed by our maintenance staff.
Do I need to obtain a Business License for my property?
No. Booe Realty has a Business License located at our office that incorporates ALL of the rental properties under one license. Each year, you will be charged a minimal pro-rata share of this fee.
Does Booe Realty take Security Deposits for damages?
Yes. Booe Realty takes a credit card imprint before the guest is allowed entry. The guest signs and acknowledges this security deposit form. In addition to this, the guest is given up to $300 worth of damage waiver liability for accidental damages. A Booe Realty staff person will inspect the property after each rental to check for possible damages.
Does any of Booe Realty’s properties all pets?
Yes. Certain properties allow pets. This is quite a revenue enhancement should your property allow guests to bring their pets.
Where do you advertise?
Booe Realty’s marketing department works daily to place ads in various newspapers (NC, VA, SC, WV, OH, PA, NY) and magazines (Southern Living), just to name a few, around the country. Although print media works, the World Wide Web and all of its attributes are the primary source of advertising here at Booe Realty. We have hired Visual Data Systems to assist us in web search engine optimization.
What if I refer a friend or family member to my property?
We strongly encourage this. We have no limits on personal use as well as welcome these Owner Referrals. The management fee is discounted by 5%. At the end of the year, we want to maximize your rental income in every way.
In case of emergency, how can you be reached?
We have a 24 hour/day - 365 days/year answering service. They can be reached at 1-843-497-3475.
Do you have a sales staff in the event I would like to buy more property?
Absolutely. We have a fully qualified sales staff that can assist you in buying another piece of the beach!
In the event I would like to cancel my contract, what should I do?
First of all, we hope you never have to, but in the event circumstances arise that warrant the cancellation of the contract, there is a 30 day cancellation notice that must be given in writing. All confirmed reservations must be honored for a period of 90 days.
What should I do with my personal belongings located in my property?
Most properties have what is called an Owner’s Closet. This should be locked at all times. In here, you can store all of your staple items, linens, personal pictures, and items that you do not want to bring back and forth from home. You are the only one that will have access to this closet, unless a breaker box or water heater is on this closet, in which we would need a key.
When do I get my rental income?
Each month, a statement is sent to you either by mail or electronically (email). This statement will report all income from the previous month along with associated management fees and any maintenance charges, should there be any. Your money can be sent to you either by check or direct deposit at no charge. Simply fill out the Direct Deposit ACH form and attach a blank (voided) check and we handle the rest. For weekly homeowners, your check will be sent out of our office not later than the 10th of the month following the month rental income is received. (example – June’s income will be sent out before July 10th). Annual homeowners receive their income before the 25th of the current month rent is collected. Towards the end of January, you will receive a Form 1099 that will report all of the gross rental income that was received. A year end statement will accompany this 1099.
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